Issue Loading Payment Form

Incident Report for Superhog

Resolved

This incident has been resolved.

Posted Nov 14, 2023 - 17:33 UTC

Identified

This issue should now be resolved

Posted Nov 14, 2023 - 17:33 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 14, 2023 - 17:16 UTC

Identified

A small number of users who opt out of wiver protection will not correctly progress to the next screen

Posted Nov 14, 2023 - 16:48 UTC

Investigating

We are seeing some users report that they are not able to see our payment form on the verifciation journey

Posted Nov 14, 2023 - 15:01 UTC

This incident affected: Superhog (Verification Tool).